For purposes of authentication and maintaining professionalism, business owners are allowed to create and verify their accounts through which they can publicly respond to dissatisfied consumers with an option of contacting them privately. The idea here is to link up businesses with consumers and enhance communication that will lead to smooth and effective engagements in between them.
Every company gets complaints from their consumers. However, some companies dont want to address their issues and assist their customers by resolving their concerns. Therefore, we have built this platform on this premise: to help companies communicate with their customers, listen and address their complaints. The ultimate goal is to turn the complainants into advocates for your brand.
We have an objective of helping business organizations identify issues in their operations and products as raised by customers. Through the same avenue, companies can collect data and follow up on unresolved matters. We combine, summarize and analyze all the collected data to avail useful information in a way that is easily accessible, understandable and easy to interpret. The data collected is often shared with media sources for the purposes of bringing customer concerns into more light and enhance responses.
As a consumer, we make it easy for you to choose the best business outlet for your purchases. From the data collected and information sourced from these complaints, you can get a buyers guide to help you make quick and well-informed buying decisions. Through these customer reviews, we can easily pair customers with business organizations that address their needs.